Below are letters from several of the many businesses we've helped over the last decade. It's always been our mission to help clients with their marketing efforts, while making sure the process is quick and simple, and none of our clients' valuable time is ever wasted.
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Several years ago, I received a cold call from American Creative about on-hold messages.
Whereas I am always skeptical of cold callers, it was something we had talked about, so I listened. The cost was very reasonable, so I was VERY suspect about the quality of what we would receive.
Being very particular about any information about my company, I always do the creative work myself. I was stunned that I only wanted to make several minor changes to the complete group of messages. They had captured the essence of our custom company. The final steps of choosing a talent and music went very smoothly.
The result? In my 40 year ownership of this company, I can think of nothing that we’ve done of a promotional nature that has been a better return on investment than our on hold messages.
Hear for yourself! Call 800-445-5411 and ask to be put on hold, so you can listen.
 David Martin
President
Allien Window, Inc. |
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I've been wanting to write you to thank you and all your team members for all your efforts with our voice message system and our web site presenter program.
Our staff have found these tools to be invaluable in educating our clients about our capabilities and our clients have become better informed as a result.
Again, thank you for your assistance and guidance and professionalism in helping us get these programs up and running. We would gladly recommend your services to other businesses when ever possible.
Thank you,
Kevin Davis
President
Advanced Labels NW |
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"As a habitual skeptic, I wanted to let you know how satisfied I am with your customer service, as well as the finished product. My salesperson, David Thompson, explained everything to me and there were no hidden charges or fees after the fact.
Shay King made the changes I requested with almost instant turnaround time. The final product arrived sooner than expected, and the production quality is excellent.
I would highly recommend."
 John Steiner
General Manager
Warren Reed Insurance
http://www.warrenreed.com |
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"Thank you for the fantastic product and service you and your folks gave us. I have rarely been happier with a purchase. The On-Hold system American Creative provides us is exactly as you promised.
Great music choices. Terrific voice talent. Excellent production value. Perfect!
Thanks again. When I need more units, I will call Dave Thompson. You are the best."
 Dick Hedahl
President
Hedahl's, Inc.
http://www.hedahls.com |
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"We want you to know that we are very pleased with the quality of your product and service your company provides. We sincerely appreciate your responsiveness and the way you conduct business.
We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come."
Ray Galarza
Roto-Rooter
Brisbane, CA |
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"With four complimentary, yet separate, companies and multiple printing, design and retail services under one umbrella, we knew it wouldn't be easy to highlight all of our services in a short amount of time. We were impressed by your ability to break the information into simple, clear messages that conveyed our strengths and capabilities individually and as a whole.
I really appreciate how you went out of your way to ensure that our messages were interesting and accurate. The process was quick and simple, and the final product was very professional. We've received a number of compliments from our customers already - and it's only been a week! Even our "regulars" (some we've worked with for years) are asking about our other services, thanks to our new "On-Hold" message.
Thank you for all your hard work, excellent service and professional product! We look forward to working with you again."
 Lorena Deiters
Printech Ads Inc.
The Media Center
www.printech-ads.com |
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"It was a pleasure in dealing with you and your company for our first ever "On-Hold" message system. We have desired to have an "On-Hold" message system for quite sometime and your company was a perfect fit for us, and everyone there made it very easy for us to make the transition.
Being a very technical and precise medical equipment company, it was imperative that we have the correct information conveyed in our message to our customers. Your company researched our background and specific medical field and submitted a first draft script to us that required very little editing.
We thank you for all your guidance and appreciate your commitment to excellence."
Anna Wolfe
Office Manager
Neuro-Tec
www.neurotec.net |
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"I wanted to thank you for all your help during the process of getting our "On-Hold" CDs finished. You were great to work with over the phone and your patience while waiting for our edited scripts to be sent to you was appreciated.
I appreciate your attention to detail, professionalism and most importantly, your kind attitude. I take customer satisfaction very seriously with Coldwell Banker Schraut & Associates and you have proven to me that American On-Hold does as well.
We say "thank you" for a job very well done! Please forward to your supervisor; He/she needs to know your customers appreciate your service."
 Bill Strand
Manager/Realtor
Coldwell Banker Schraut & Associates
www.schraut.com |
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"I just wanted to take a moment to thank you for the outstanding customer experience you provided us. We first purchased our "On-Hold" promotion right before we were about to move, and thus ended up putting your services "on-hold" until we could move into our new offices. However, due to constant issues and distractions, we did not follow up with American On-Hold until almost 8 months later. Despite the long length of time, American On-Hold was ready to help us soon as we needed it...
...We deal with vendors day in and day out, and I can confidently say that American "On-Hold" has provided us with a customer experience second to none."
 Bruce Monteith
President
Elizabeth Souther Insurance Group
www.elizabethsouther.com |
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"On-Hold Messaging is a communication device that I have wanted to have for my business for years. American Creative found me. They were very patient and coached me as I figured out how to adapt my phone system to make the necessary changes. They had the hardware I needed to have a flawless installation. They had the system in place to create the script I needed to promote my business properly.
I am so happy with the results! I am a pleased and proud client of their work."
Jan Barlow
Jan's Professional Dry Cleaners
www.janscleaners.com
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