Below are letters from several of the many businesses we've helped over the last decade. It's always been our mission to help clients with their marketing efforts, while making sure the process is quick and simple, and none of our clients' valuable time is ever wasted.
"As a habitual skeptic, I wanted to let you know how satisfied I am with your customer service, as well as the finished product. My salesperson, David Thompson, explained everything to me and there were no hidden charges or fees after the fact.
Shay King made the changes I requested with almost instant turnaround time. The final product arrived sooner than expected, and the production quality is excellent.
I would highly recommend."
 John Steiner
General Manager
Warren Reed Insurance
http://www.warrenreed.com |
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"With four complimentary, yet separate, companies and multiple printing, design and retail services under one umbrella, we knew it wouldn't be easy to highlight all of our services in a short amount of time. We were impressed by your ability to break the information into simple, clear messages that conveyed our strengths and capabilities individually and as a whole.
I really appreciate how you went out of your way to ensure that our messages were interesting and accurate. The process was quick and simple, and the final product was very professional. We've received a number of compliments from our customers already - and it's only been a week! Even our "regulars" (some we've worked with for years) are asking about our other services, thanks to our new "On-Hold" message.
Thank you for all your hard work, excellent service and professional product! We look forward to working with you again."
 Lorena Deiters
Printech Ads Inc.
The Media Center
www.printech-ads.com |
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"I just wanted to thank you and American On-Hold for the prompt and excellent service. The expert sound you created for our phone system is better than any I've heard.
Our questions were always answered speedily and happily by you and your representative. We really do appreciate your kind of professionalism."
 Lesley Carlon
Johnson Benefit Planning
www.johnsonbenefitplanning.com |
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"It was a pleasure in dealing with you and your company for our first ever "On-Hold" message system. We have desired to have an "On-Hold" message system for quite sometime and your company was a perfect fit for us, and everyone there made it very easy for us to make the transition.
Being a very technical and precise medical equipment company, it was imperative that we have the correct information conveyed in our message to our customers. Your company researched our background and specific medical field and submitted a first draft script to us that required very little editing.
We thank you for all your guidance and appreciate your commitment to excellence."
Anna Wolfe
Office Manager
Neuro-Tec
www.neurotec.net |
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"I wanted to thank you for all your help during the process of getting our "On-Hold" CDs finished. You were great to work with over the phone and your patience while waiting for our edited scripts to be sent to you was appreciated.
I appreciate your attention to detail, professionalism and most importantly, your kind attitude. I take customer satisfaction very seriously with Coldwell Banker Schraut & Associates and you have proven to me that American On-Hold does as well.
We say "thank you" for a job very well done! Please forward to your supervisor; He/she needs to know your customers appreciate your service."
 Bill Strand
Manager/Realtor
Coldwell Banker Schraut & Associates
www.schraut.com |
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"I just wanted to take a moment to thank you for the outstanding customer experience you provided us. We first purchased our "On-Hold" promotion right before we were about to move, and thus ended up putting your services "on-hold" until we could move into our new offices. However, due to constant issues and distractions, we did not follow up with American On-Hold until almost 8 months later. Despite the long length of time, American On-Hold was ready to help us soon as we needed it...
...We deal with vendors day in and day out, and I can confidently say that American "On-Hold" has provided us with a customer experience second to none."
 Bruce Monteith
President
Elizabeth Souther Insurance Group
www.elizabethsouther.com |
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