The last thing you want is to annoy your callers with silent treatment. That will quickly result in call hang-up and will harm your company’ image. A music on hold telephone can help improve your company’s image. You can integrate music with informative and pertinent messages to help maximise a customer’s on hold experience.
American Creative can help you with a music on hold telephone, on hold messages and on hold music. It is all about improving the caller experience. A caller could be a customer or a potential customer and the last thing you want to do is annoy and irritate a customer with the silent treatment, the wrong music or useless and irrelevant information.
A polished and professional on hold marketing system will make a good first impression. Informative messages combined with the right music will reduce caller hang-up and improve conversions and sales. A music on hold phone acts as an additional salesperson – a salesperson that does not need time off, a salesperson that is available 24/7, that does not stumble over words and that delivers a polished performance every time.
Your music on hold player intercepts a call so the callers does not have to suffer the silent treatment. Instead of silence the caller can hear your commercials, messages and integrated music. High tech digital players deliver quality sound in the form of voice messages and supporting music. Your on-hold player will only play music that is licensed to your business. That way your recordings are legal and you won’t have to pay royalty fees or penalties.
American Creative can help you with the right on hold strategy. They offer on hold payers and music on hold telephones for all types of enterprises and businesses.