Help & Support
NETWORK STATUS: The Hosted Exchange platform with Rackspace is currently offline. If you have questions on options, please let us know as we are all awaiting further updates from Rackspace: https://status.apps.rackspace.com/index/viewincidents?group=2
Need some help? American Creative is here to assist you. Whether it’s revising some content on your website, setting up your email account or updating your on-hold program, below are the links and instructions your need to get it done! If you have any questions, or can’t find what you need, please don’t hesitate to email us here!
Webmail Login Link:
Email Client Setup Instructions (Desktop and Mobile):
Setup instructions for Outlook, iPhone, Android, Mac Mail, etc.
Standard Email: Admin Control Panel:
Advanced Email: Admin Control Panel:
|Server Type||Server Name||Port|
|POP3 with SSL||secure.emailsrvr.com||995|
|IMAP with SSL||secure.emailsrvr.com||993|
|SMTP with SSL||secure.emailsrvr.com||465|
Click the link below to open a ticket and our support team will get back to you shortly.
Email Support System